Principal Experience Strategy Consultant - 12 month FTC (mat cover)

The Role: Experience Strategy Consultant (12 Month Fixed-Term Contract for Maternity Cover)
Location: Bristol or London
Hybrid Working: Yes (2 days a week in the office)

About the role

The Principal Strategy Consultant at GAIN Experience is responsible for leading on our strategic programmes of work and building strong relationships with clients to plan and deliver strategic roadmaps through best in class UX, Design and Tech. They also win new work and deliver industry leading thought leadership.

Requirements

What you'll be doing:

• Lead strategic consulting initiatives, working directly with clients to assess and understand their experience design needs.
• Conduct in-depth analysis of existing user experiences and identify areas for improvement and innovation.
• Develop comprehensive experience strategies that align user needs with business objectives.
• Collaborate with multidisciplinary teams to implement experience strategies and solutions.
• Provide guidance and expertise in UX best practices to clients and team members.
• Create compelling presentations that communicate findings, strategies, and recommendations effectively.
• Be involved in contributions to proposal writing and new business development efforts.
  

Your passion for creating meaningful user experiences and your commitment to delivering value to clients will be at the forefront of your role. 

What we're looking for:

We’re open-minded about background — we’re particularly keen to hear from people who have:

• Strong experience in UX, Product, Service Design, or Experience Delivery
• A strategic mindset, with the ability to zoom out and see the big picture
• Experience engaging with clients or senior stakeholders
• Confidence facilitating workshops and synthesising insights
• An interest in mentoring or supporting others’ growth
• A commercial eye — or willingness to build those muscles
• You don’t need to have done this exact job before — if you’ve got transferable skills and are curious about the role, we’d love to have a conversation.

How you'll work
Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You’re analytical with the ability to investigate and resolve  

Pushing boundaries: You’ll make the most efficient use of technology, suggesting process improvements  

The power of our imagination: You're a problem solver who goes the extra mile. You’ll know the best approach to take with clients to get results. 

Making it happen: You’re proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. 

Putting people first: You’ll build effective relationships with people, internally and externally, understanding both business and client needs.  

About Nomensa

Nomensa is a strategic experience design agency. Combining our experience in psychology, interaction design and technology, we transform digital experiences.

This is where it gets interesting …

We are now GAIN. GAIN is creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact, with a workforce of 650 people worldwide. 

Joining forces with sister agencies Bunnyfoot, Catch, and Access, Nomensa are now GAIN Experience. As the digital experience focused part of that group, our purpose stays the same: to put your users at the heart of everything we do and help businesses grow stronger, smarter, and faster through

Benefits

Our benefits for UK employees include:

Wellbeing benefits:

• Private Medical Insurance
• BUPA Life Assurance 
• Income protection
• Employee Assistance Programme
• Cycle to Work salary sacrifice scheme

• Tech & Wearables salary sacrifice scheme
• Octopus EV Scheme
• Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
  

The Application Process:

The closing date for applications is: 23rd June 2025

1. 15-minute intro call with the hiring manager or a member of the people team

2. Two interview stages, including a task

(P.s. our interviews tend to be more friendly and relaxed than most, just like our culture)

Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident.

The above also applies once successful, if you require any reasonable adjustments to ensure a smooth transition into your new role, please highlight this with us during onboarding.

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.