Senior User Research Consultant - 12 month FTC (mat cover)

The Role: Senior User Research Consultant - 12 Month FTC (Mat Cover)
Location: UK-based hybrid, with offices in Bournemouth, Bristol, London and Manchester you can work from either

What we’re looking for

As a Senior User Research Consultant, you'll step into a vital role with a clear focus on managing and driving UX research projects during a period of maternity cover. You'll bring a rich background of at least 3 years in user research that showcases your ability to lead projects, understand client needs, and deliver insights that inform design solutions.

Familiarity with a range of UX methodologies and the ability to facilitate stakeholder presentations will allow you to effectively advocate for the user perspective within the team. Moreover, you should demonstrate commercial experience in UX research, having navigated both client relationships and internal dynamics smoothly.

Requirements

What you'll be doing

• Lead and manage user research projects throughout the 12-month contract, ensuring timely delivery of insights
• Conduct qualitative and quantitative user research, analyze data, and present findings to diverse stakeholders
• Collaborate with designers, product managers, and developers to integrate user research into design processes
• Create detailed research plans, including usability tests and user interviews, while ensuring participant recruitment and logistics
• Mentor junior researchers and help foster a culture of user-centered design across teams
• Proactively stay updated with advancements in UX research and share learnings with the team

How you'll work

Inquisitive mindset: You thrive on asking 'why' and delve into research data to derive actionable insights.

Creative problem-solver: You explore innovative approaches to tackle research challenges and improve user experience.

Strong communicator: You're adept at articulating research findings clearly and convincingly to stakeholders.

Collaborative spirit: You enjoy working closely with cross-functional teams, promoting user-centered design principles wholeheartedly.

About Nomensa

but this is where it gets interesting …

We are now GAIN. GAIN is creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact, with a workforce of 650 people worldwide. 

Joining forces with sister agencies Bunnyfoot, Catch, and Access, Nomensa are now GAIN Experience. As the digital experience focused part of that group, our purpose stays the same: to put your users at the heart of everything we do and help businesses grow stronger, smarter, and faster through technology.

Benefits

Our benefits for UK employees include:

Wellbeing benefits:

• Private Medical Insurance
• BUPA Life Assurance 
• Income protection
• Employee Assistance Programme
• Cycle to Work salary sacrifice scheme

• Tech & Wearables salary sacrifice scheme
• Octopus EV Scheme
• Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
  
  

The Application Process:

The closing date for applications is: 23rd June 2025

1. 15-minute intro call with the hiring manager or a member of the people team

2. Two interview stages, including a task

(P.s. our interviews tend to be more friendly and relaxed than most, just like our culture)

Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident.

The above also applies once successful, if you require any reasonable adjustments to ensure a smooth transition into your new role, please highlight this with us during onboarding.

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.