24 Aug 2020

The new impact of UX metrics on SEO

In Q2 of this year Google announced that new metrics called “Core Web Vitals,” or automated sets of signals related to user experience, will soon impact your site’s SEO ranking (Source: Google Blog). These will be combined with existing user experience criteria, such as page load time and mobile-friendliness, to better measure and reward sites with higher quality user experiences through higher SEO rankings. In recognising that many businesses are preoccupied with responding to the effects of Covid-19, this update will not roll out until 2021 and Google will provide a 6 month notice before their algorithm is updated.

We believe user engagement will improve as experiences on the web get better, and that by incorporating these new signals into Search, we'll help make the web better for everyone.

Sowmya Subramanian, Senior Director Of Engineering Google Search

The Web Vitals cover the following areas:

  • Site Load Time, measured by what they call “Largest Contentful Paint,” or how quickly the site’s main content has been loaded.
  • Interactivity, measured by what they call “First Input Delay,” or site responsiveness of a user first interacting with the page (their first “Session” you could say).
  • Visual Stability, measured by what they call “Cumulative Layout Shift,” or the amount of what they deem to be unexpected layout shifts or visible page content

Source: Chromium Blog

Now UX not only impacts a user once on your site, but whether or not they’re likely to get there in the first place.

Michael Reiss, Senior Strategist Catch

Google clarified that while promoting a best in class user experiences is important, this should be coupled with high quality and relevant content. Both of these factors will be considered when calculating a site’s SEO ranking. Companies need to be confident that their SEO Strategy, such as meta-data tagging and keywords included in copy, is up to date.

While these metrics provide great starting points for considering your site’s user experience, there are many other quantitative and qualitative measures you should adopt as well. This includes activities such as running site surveys, creating a heuristic evaluation, and conducting usability tests and user interviews. It’s great to improve your site’s search rankings, but if you don’t deliver a good experience once a user lands on your site, what’s the benefit of ranking higher? This is particularly important as we know 88% of online consumers are less likely to return to a site after a bad experience (Source: SWEOR).  

Google’s announcement is a great way to spark a larger conversation about the importance of user experience and an up to date SEO Strategy among your team, department, or broader company. If you need help starting these conversations, or are ready to get to work, get in touch.

28 Oct 2018

Acquia partnership

Acquia.com is the destination for customers looking for digital experience expertise, and Catch being an official Acquia Partner puts us with some of the most capable and talented digital leaders to be found anywhere in the world, as Acquia themselves write on their partnership website.

With our core focus on the end to end customer experience, Drupal is a key platform that enables us to power engaging and personalised customer experiences, and we've worked with Acquia on a wide range of Drupal related projects, including, SES, Institute of Physics, Watford FC, University of Salford, and BBC GoodFood.

"Acquia initially offered managed cloud hosting and fine-tuned services for Drupal, and has now grown to provide a fully loaded digital experience platform with Drupal at its core"

We're all about community empowerment for Developers, and are active in the open-source community ourselves. Engaged and knowledgable developers better the Drupal community, and this enables support for all the organisations that leverage Drupal to power their digital customer experiences.

At the heart of the Drupal community is Acquia, the leading cloud platform SaaS company. Having Dries Buytaert, the co-founder of Acquia and the creator of Drupal, develop this program provides an enormous amount of credibility within the community.

If you're interested in learning more about how we can help you get the most from your Drupal project, or how we can make Drupal work for your organisation, please don't hesitate to get in touch.

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